Grievances

At TPSA, we understand that challenges and disputes are inherent to any competitive environment. That's why we've established a clear process for addressing grievances. We recognize the importance of fairness, transparency, and respect in resolving any issues you may encounter. Whether you're a competitor, advisor, or team member, we're committed to ensuring your voice is heard and your concerns are addressed with the utmost consideration. Our grievance process is designed to be straightforward and accessible, ensuring that every member of TPSA has the support they need to navigate disputes confidently and effectively.

Grievances

A grievance is a formal complaint or allegation regarding a decision, action, or condition that a competitor, advisor, or team believes to be unfair, unjust, or in violation of TPSA rules and guidelines.

Reporting Process

Submission: All grievances must be submitted through the myTPSA portal. No grievances will be accepted through any other means.
Initial Review: Upon receipt of a grievance, the Competition Governance Team will initiate a preliminary review to determine the validity of the complaint.

Hearing and Investigation

Notification: The Competition Governance Team will notify the party against whom the grievance has been filed, outlining the nature of the complaint and requesting a written response by a specified deadline.
Hearing: A formal hearing will be conducted where the Competition Governance Team will review all submitted materials and any additional evidence.
Decision: After thorough review, the Competition Governance Team will make a final decision and notify all parties involved.

Time-Sensitive Nature

Due to the time-sensitive nature of grievances, especially during regional and state competitions, specific deadlines for filing and resolving grievances will be posted at each event.

Non-Compliance

Grievances that do not follow this prescribed process and any posted time limits will not be considered.

How to Submit a Grievance

Login to myTPSA
Go to Conferences > Grievances
- This will list all the grievances made by your chapter.
- You will be able to review the response from TPSA Staff in myTPSA
Create a Grievance
Fill out the Grievance information
- Submitter: Who is making the complaint?
- Conference: What conference is this taking place?
- Description: Complete narrative of the dispute
- Relevant Parties: Members in your chapter involved in this grievance
Submit the Grievance
You can view the grievance status by opening it from the list. A Board Member should contact you soon after submitting the grievance.

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